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Systems Engineer

x, CA | IT
Job ID: 73014
Listed on 7/11/2017

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

 

Position Title:   Systems Engineer 

 

Position Summary:

  1. Design, develop, implement, and document end-to-end solutions across IT and Network organizations.
  2. Lead planning with third party IVR vendors to create interface/APIs to support integrations with Hosted Integrated contact Services platform.
  3. Provide requirements as part of solutions to automate operations, eliminate manual reentry, improve cycle time and meet work center needs and product needs.
  4. Develop end-to-end flows to support Sales/Contracting, Ordering, Provisioning, Maintenance, Reporting, external user interfaces, system test, and User Acceptance Test.
  5. Troubleshoot network problems with 3rd party vendors and customers.
  6. Ability to look into multiple systems and create network reports.