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ACC Process Management Support

Rochester, NY | Clerical/Administrative
Job ID: 77523
Listed on 1/12/2018

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Job Summary: Process Management Support


  • Executive Escalation Management
  • Initiates action to ensure the correct group is contacted in order to resolve issues/escalations and follow up to closure
  • Handles special projects assigned as needed by management
  • Manages general administrative duties

Desired Skills/Experience:

  • Project Management experience processing & collaborating with provisioning teams using interpersonal effectiveness and listening skills.
  • Customer service skills with proven problem solving, decision making, and conflict management experience.
  • Time management proficiency.
  • Provisioning back ground with end-to-end account management.
  • Ability to Handle Multiple Projects
  • Excellent Analytical Skills
  • Excellent written and verbal communication skills
  • Microsoft Office Suites