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Process Specialist

Riverwoods, Illinois | Professional/Business Services
Job ID: 82054
Listed on 7/10/2018

Description

  1. Documentation Specialist Works with Operation Effectiveness Team to document business processes, VOC (Voice of Customer), update user manuals, technical documentation and other documents as needed.

Requirements include:

  1. Ability to observe and capture business processes
  2. Ability to observe and interview business teams to gain understanding of their business processes
  3. Assist with designing of new business processes
  4. Deliver comprehensive process maps in timely manner
  5. Capture and compile process reporting, data and metrics
  6. Proficiency with process modeling tools (MS Visio, MS Office, and IBM Blueworks)
  7. Lean Six Sigma methodology experience preferred
  8. Team player and goal oriented
  9. Excellent communication and follow up skills.
  10. Familiarity with AGILE methodology