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Process Specialist

Riverwoods, Illinois | Professional/Business Services
Job ID: 82054
Listed on 7/10/2018

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Position Title:  Process Specialist

Description:

  • Documentation Specialist Works with Operation Effectiveness Team to document business processes, VOC (Voice of Customer), update user manuals, technical documentation and other documents as needed.

Requirements:

  • Ability to observe and capture business processes
  • Ability to observe and interview business teams to gain understanding of their business processes
  • Assist with designing of new business processes
  • Deliver comprehensive process maps in timely manner
  • Capture and compile process reporting, data and metrics
  • Proficiency with process modeling tools (MS Visio, MS Office, and IBM Blueworks)
  • Lean Six Sigma methodology experience preferred
  • Team player and goal oriented
  • Excellent communication and follow up skills.
  • Familiarity with AGILE methodology