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Systems Engineer

Miami, FL | Professional/Business Services
Job ID: 85108
Listed on 11/1/2018

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Job Summary: Systems Engineer

Duties:

  • Responsible for being the primary interface to coordinate and lead the work to produce the Business Requirements document (BR) and System Requirements (SR) for very large, complex projects.
  • Design, develop, implement, and document end-to-end solutions across IT and Network organizations.
  • Lead planning with third party IVR vendors to create interface/APIs to support integrations with Hosted Integrated contact Services platform.
  • Provide requirements as part of solutions to automate operations, eliminate manual reentry, improve cycle time and meet work center needs and product needs.
  • Develop end-to-end flows to support Sales/Contracting, Ordering, Provisioning, Maintenance, Reporting, external user interfaces, system test, and User Acceptance Test.
  • Troubleshoot network problems with 3rd party vendors and customers.
  • Ability to look into multiple systems and create network reports.

Desired Skills/ Experience:

  • Network management requirements and practice
  • Network Architecture systems and operations
  • Agile methodologies
  • Software development life cycle SDLC
  • Communication Skills - both oral and written
  • Business Requirements Development
  • Bachelor Degree or equivalent experience
  • Ability to collaborate with cross functional team