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Senior UX Designer Research

San Francisco, CA | IT
Job ID: 105022
Listed on 4/2/2021

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Senior UX Designer Research

Job Summary: As part of the UX Strategy & Research Team (UXSR), you’ll be focusing on the Discovery and Define stages of the design process. You’ll also formulate concepts and requirements into a strategic roadmap and overall approach, including creating information architectures and UX artifacts such as site maps, user journey maps, process flows, user personas, wireframes, and low-fidelity prototypes in order to demonstrate and guide the project vision, all while working with engineering to ensure vision feasibility.

Duties:

  • Select and use appropriate research methods and tools based on research needs and goals
  • Partner with Design and Product to identify and prioritize research needs and outcomes
  • Coordinate the logistics of executing user research studies
  • Moderate 1:1 and group panels
  • Manage customer recruitment based on data metrics and track participation and incentive allocation
  • Document, compile, synthesize and communicate research findings and actionable recommendations to help inform decision making
  • Execute unmoderated card sorts, tree tests, and usability studies with UserZoom
  • Participate in competitive analysis and heuristic studies
  • Self-starter who can work independently as needed and collaborate within project teams
  • Collaborate with UX designers, content strategists, product managers, engineers, and data scientists
  • Solicit feedback and contribute constructively to design reviews
  • Create a strong design point of view, backed up by personal expertise, design rationale, customer data, and industry trends

Desired Skills/Experience:

  • 5+ years’ experience in UX or user research for digital products, including web and mobile
  • Skilled in explaining your work, process, and decisions to cross-functional stakeholders and seek out feedback to help you create your best work
  • Ability to balance and synthesize quantitative data and qualitative feedback
  • Ability to frame, organize and communicate your work and help others understand how it fits into the design process, including non-designers
  • Understanding and awareness of the user experience
  • Bachelor’s degree in Research, Human-Computer Interaction Design or other relevant fields
  • Link to an online portfolio with work samples

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