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Release Manager/Project Coordinator

Seattle, Washington | IT
Job ID: 107102
Listed on 6/14/2021

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Release Manager/Project Coordinator

Job Summary: The Release Coordinator is responsible for coordinating releases across the BT Tableau Enterprise Applications systems and teams. This person will work with Program Management, Development, QA, and Systems Engineer to support a sustainable release process. They will work across the organization to understand individual and team specific release requirements, ensuring releases result in cadenced, organized, and successful outcomes. This role requires the ability to multi-task in a fast-paced environment, great communication skills, attention to details and will require the desire to learn release methodologies through training and existing processes. This position will also be expected to contribute to streamlining release processes.


  • Utilize the existing release and communication processes to shepherd all releases for BT Tableau Enterprise Applications
  • Coordinate regularly occurring releases, out of cycle releases, and emergency fixes - this includes driving the determination of release dates and times with the Scrum Team and Management team
  • Attend change management such as CABs and deployment planning meetings to collect data and information pertaining to the release.
  • Manage the deployment schedules through project management best practices, across the organization
  • Maintain the release calendar and evolve it as needed
  • Define and document the release recommendation for each release and/or change to production. Includes release scope, schedule, deliverables, and roll back plan. Review release recommendation with key stakeholders.
  • Work with Scrum Teams to capture areas for improvement through the proper RCA+R process, driving improvements back into the overall Sprint and release process.
  • Work across all teams to normalize, where possible, the release process
  • Keep teams updated on release schedules and process changes using the most efficient communication methods
  • Conduct release review meetings, capture feedback and ensure improvements are incorporated for future releases.
  • Communicate the status of releases before and after major releases, minor releases, and out of cycle releases, ensuring all required parties are aware of release impacts and durations

Desired Skills/Experience:

  • Bachelor’s Degree or equivalent work experience
  • Intermediate to advanced level expertise with Jira, Confluence, Slack, GSuite, and Smartsheet
  • Data migration/implementation experience
  • At least 2-5 years’ experience effectively coordinating projects or releases big and small across teams
  • At least 1 year experience creating Jira user stories/tasks/features/epics
  • Knowledge of the software development lifecycle
  • General understanding of Agile development practices (specifically Scrum & Kanban)
  • General understanding of ITIL practices and procedures