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Payroll Specialist

Plano , TX | IT
Job ID: 110770
Listed on 10/11/2021
KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Payroll Specialist

Job Summary: As a Payroll Specialist, one of your key objectives in supporting our high volume processing is to improve accuracy and increase efficiency. The Payroll Team is a dynamic, high-energy team providing top-tier payroll management to companies who own the unknown! You will work cross-functionally with internal partners including Human Resources, HRIS and Benefits to ensure accurate and timely processing of payroll and related transactions. Highly preferred to have Canadian payroll exposure.

Duties: 
  • Fulfill day-to-day functions of the payroll service team including but not limited to: Kronos timecard maintenance, Workday HRIS data integrity, accurate payroll process management via UltiPro, time accrual management and auditing of data sets between various payroll source systems
  • Effectively manage relationships within defined SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors
  • Act as the Level 2 Customer Experience team for payroll related inquiries submitted via Service Request ticketing system, phone and other various channels
  • Evaluate processes and procedural documents for increased efficiencies and opportunities for continuous improvement 
  • Manage leaves of absence and calculation of supplemental benefit payments
  • Support Senior Payroll Specialists in delivering high-quality results to payroll customers

Desired Skills/Experience: 
  • 3+ years of work experience in a payroll role, preferably in a 3rd party payroll or shared service environment
  • 2+ years in customer service related field and ability to demonstrate strong customer relationship skills
  • Experience with top tier payroll and HRIS systems (UltiPro, Kronos, Workday or similar)
  • Ability to troubleshoot and resolve requests using pre-defined and creative solutions
  • Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form
  • Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals
  • Payroll audit, control, quality assurance and/or tax management experience
  • Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses
  • APA Fundamental Payroll Certificate (FPC) or Certified Payroll Professional (CPP) designations preferred