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Senior UX Researcher

Northbrook, Illinois | Technical
Job ID: 111353
Listed on 10/27/2021
KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Senior UX Researcher

Job Summary: 
The Senior UX Researcher uses qualitative and quantitative research to help teams understand the needs, behaviors, expectations, and motivations of users. You will influence the design of digital products, software applications, and end-to-end experiences. You will collaborate with design, product, marketing, leadership, and more, working within fast-paced lean or agile environments to help teammates make decisions based on data and user insights.

Duties:
  • Work closely with UX, product, and business partners to define and prioritize research problems and questions, identify research methods, and develop research plans and timelines
  • Design and execute studies within budget, timeline, and project requirements, using the appropriate methodologies (e.g., in-depth interviews, contextual inquiries, moderated and unmoderated usability testing, surveys, etc.) for the questions being addressed
  • Generate insights and report findings in a clear, concise, and compelling manner to drive tactical and strategic product decisions
  • Act as a mentor and thought partner to other UX Researchers, leveraging your experience and expertise to help your teammates grow and develop
  • Practice a lean research mindset and strong partnership with cross-functional team members, making research effective and impactful within rapid product development processes
  • Be an advocate for our users, and help others do the same by bringing them into the research process
  • Continuously learn new skills and capabilities by monitoring consumer trends, attending workshops, mentoring others (or being mentored) in UX research and design methodologies
Desired Skills/Experience:
  • Bachelor’s degree or higher in the following is a plus: Human Factors, Human Computer Interaction (HCI), Psychology, Cognitive Science, Information Science, or related field
  • 5 + years of relevant experience within a research function required
  • Demonstrated experience practicing a variety of UX research methods, including in-depth interviews, contextual inquiry, moderated and unmoderated usability testing, surveys
  • Corresponding experience delivering insights and recommendations to a variety of audiences
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