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Desktop Support Emerging Technologies

Bellaire, TX | IT
Job ID: 111544
Listed on 11/3/2021
KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Desktop Support Emerging Technologies

Job Summary: Tier 2/3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals including printers and docking stations. 

Duties: 
  • Remote support of Windows XP, Windows 7, Windows 8, iOS
  • Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified 
  • Resolution of blue screen errors and security issues
  • Support for/with MobileIron or comparable Enterprise Mobile Device Management tools
  • Support of wireless connectivity including dropped calls, modems and VPN
  • Support for Exchange Active Sync 
  • Printer support
  • RSA token support

Desired Skills/Experience: 
  • Imaging, Deployment and Troubleshooting experience
  • IP Networking experience 
  • Field service experience 
  • Customer service experience
  • Time management experience 
  • Local candidates only