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Desktop Support Emerging Technologies

Southfield, Michigan | IT
Job ID: 118727
Listed on 6/13/2022
Desktop Support Emerging Technologies

The KellyMitchell Group is a premier technology consulting company dedicated to matching the most qualified IT professionals with top organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. 
 
KellyMitchell has been recognized for the past seven years by ClearlyRated and Staffing Industry Analysts for “Best in Staffing - Client Satisfaction.” These awards are coveted by the top 1% of workforce solutions firms in the industry based on client feedback and appreciation.  Come work with us! 
 
Responsibilities:
  • Remote support of Windows XP, Windows 7, Windows 8, iOS
  • Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified
  • Resolution of blue screen errors and security issues
  • Support for/with MobileIron or comparable Enterprise Mobile Device Management tools
  • Support of wireless connectivity including dropped calls, modems and VPN
  • Support for Exchange Active Sync 

Skills and Qualifications:
  •  Imaging, Deployment and Troubleshooting experience
  • IP Networking
  • Field service experience 
  • Customer service skills 
  • Effective Time management skills
  • Needs to be able to work independently and in a team environment
  • Good Oral and written communications skills

#LI-ONSITE 
#LI-ED1 

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