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Manager, Sales Tools and Applications

Ballwin, Missouri | Program, Project & Product Leadership
Job ID: 122635
Listed on 11/16/2022
Job Summary: As the Manager of Sales Tools and Applications, you enhance the sales cycle and client experience by developing and implementing sales tool improvements. You are passionate about guiding a team of application analysts and system administrators to accurately analyze gaps and root cause of sales tool breaks. You accelerate the sales cycle by ensuring teams use tools and systems to effectively complete sales orders accurately and efficiently. You maximize department-wide success by evaluating policies and procedures and providing improvement recommendations. If this sounds like something you are interested in, then apply today!

Duties:
  • Encourage company-wide excellence by actively and consistently supporting all efforts to simplify and enhance the client experience
  • Reduce duration and order fallout by working closely with leadership to identify sales tool improvements
  • Enable sales teams to sell faster and achieve revenue targets through the identification of process and automation opportunities
  • Ensure successful project implementations by translating business requirements so they are understood by Project Management and IT teams
  • Support automation and system improvements by analyzing data and assessing vendor solutions
  • Deliver project objectives on time and within budget through guidance and motivation of team members, to include tracking project statuses, adjusting team member assignments and allocating resources
  • Improve team performances by coaching, counseling and conducting one-on-one reviews while planning, monitoring and appraising job results
  • Align project objectives and technical and operational solutions by monitoring and guiding projects to ensure quality development
  • Maintain current project documentation and team reporting through regular reviews of communications
  • Guide and reinforce sales tools best practices by applying lessons learned from previous projects and ensuring compliance with department policies, procedures and practices
  • Maximize the department by recruiting, hiring, training and managing team members whose views are in line with company objectives
  • Perform additional duties related to the position as assigned
Desired Skills/Responsibilities:
  • Bachelor’s degree in computer science, information systems, business administration or a related field, or an equivalent combination of education, training and experience
  • Two years of management experience
  • 4+ years of experience as a certified client relationship management administrator
  • 5+ years of project management experience
  • 5+ years of telecommunications experience
  • Proven prioritization and organizational skills that can handle multiple tasks simultaneously while supervising and motivating others
  • Diplomatic approach, confidence and comfort around peers and senior leaders
  • Solid interpersonal skills with the ability to establish a rapport, define expectations and gain commitment to project goals and deliverables
  • Experience analyzing data and supporting recommendations
  • Track record of developing relationships with cross-functional teams
  • History of effectively translating and synthesizing data and complex information into a compelling narrative
  • Demonstrated ability to make decisions and resolve issues collaboratively while working under pressure
  • Proficient in Microsoft Word, Excel, PowerPoint, Visio, Project and Outlook
  • Effective written and spoken English communication skills with all levels of an organization
  • Experience managing a team of product owners responsible for working with Sales, Sales Enablement and Marketing teams to optimize tool investments
  • Ability to collaborate with business stakeholders to drive adoption of tools and enhancement road maps
  • History of reviewing tool data results for actionable improvements that enable sales teams to accelerate revenue
  • Subject matter expert that can work with boundary partners to test and implement new tools
  • Experience conducting software request for proposals and software evaluations

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