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Systems Engineer III

Elk Grove Village, Illinois |
Job ID: 78984
Listed on 3/12/2018

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Job Summary: Systems Engineer III


  • Operational support for critical distributed systems in Unix/Linux, Windows, Virtual (VMWare, HyperV) and Middleware environments.
  • Monitoring system performance and restoration of services.
  • Familiarity with standard concepts, practices and procedures within IT Operational Support.
  • Relies on experience and judgment to plan for shift workload and participate in planned change activities as well as incident follow-ups.
  • Creatively managing multiple alerts and incidents to ensure high impacting scenarios are prioritized appropriately and addressed quickly to reduce system impact. 
  • Understanding of various Microsoft tools is a plus.
  • Additional monitoring and support required for critical processes in Application, Middleware, Database, Storage and Backup areas.
  • Troubleshooting and familiarity with various Middleware components (Messaging technology, Weblogic, Websphere, TomCat, DataPower) is essential.
  • Strong knowledge of Enterprise Monitoring Tools such as HP Openview, SiteScope, SCOM, AppDynamics and Big Panda is critical.
  • Responding to alerts from the enterprise monitoring tools, automation and escalation from IT Service Desk. 
  • Ensure enterprise standards and security are maintained and enforced on hardware and software.
  • Provide knowledge and troubleshooting expertise during incidents and problem management follow-up. 

Desired Skills/ Experience:

  • Strong working knowledge of ITIL Service Management is required.
  • Be able to follow Change, Incident and Problem Management activities.
  • Solid verbal and written communication with other technical teams and the business.
  • Able to work well with Application support, Network Operations, Middleware, Database and Dev Ops Support teams (on-shore & off-shore) and respond to user reported issues.
  • Minimum 3-5 years of Systems Administration experience in Windows server environment required.
  • Additionally, 3-5 years of Systems Administration experience in UNIX/Linux server environment is also required.
  • 1-2 years of experience in an operational support role is essential.
  • Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. 
  • Ability to independently solve system problems and be self-directed, having attention to details and the ability to capture, organize and analyze information.
  • Excellent knowledge of distributed computing technologies in the UNIX/Linux and Windows space is must.
  • Be able to analyze systems issues and assess impact.