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Project Manager - Tech Partner Integration

Austin, TX | Technical
Job ID: 91114
Listed on 6/11/2019

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

 

Job Title: Project Manager - Tech Partner Integration

 

Job Description & Responsibilities

The Technical Program Manager will be an integral part of our Tech Partner Integration team, responsible for managing multiple client/partner/key initiative engagements to ensure superior communication and delivery. In this role, you will be responsible for managing a cross-functional engagement that includes direct client interaction, client enhancement requests, project schedules, tracking activities and deliverables, and communicating progress of projects.

  • Responsibilities will include, but are not limited to, coordination of the following lifecycle activities: project requirements, project build, training, legal, and client/partner status.
  • Additional tasks include providing regular status reporting, roadmap updates, supporting the change management process, assist with annual planning, and other responsibilities as assigned.
  • This position will include interacting directly with Sales Relationship Managers, Product Managers, Product Development, Marketing, Sales, and Customer Service, Client Project Lead, and cross-functional teams in a Global environment.
  • The ideal candidate is a motivated self-starter with leadership and management qualities that can work independently in a fast paced, ambiguous environment with limited supervision.
  • He or she must be a fast learner who can quickly absorb the nuances of complex, varied payment offerings. 

 

Skills, Experiences, Knowledge

  • 10+ years of work experience with a Bachelor’s Degree or 8+ years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) 
  • Experience as project manager, delivering complex system integrated business application projects. Ideal candidate will have deep knowledge and experience with project planning, execution, go-to-market activities, and managing cross functional, global project teams 
  • Experience in a professional services / consulting role is highly desirable; Strong customer service skills are required 
  • Experience with other Lean/Agile framework and methods, i.e.: Kanban, SAFe,XP, etc. 
  • Excellent Microsoft Project and presentation skills
  • Ability to drive cross-functional project teams of services personnel dispersed across multiple geographies and disciplines in a matrix structure where none of the resources report directly to the program manager. Able to motivate staff and influence their tasks to align with organizational goals and priorities. 
  • We count on your curiosity and creativity, to want to understand customer requirements and our processes and want to come up with creative solutions 
  • While you’ll have the skill to see and understand the big picture, you’re able to stay focused on the task at hand to achieve immediate goals 
  • You’re great at systematic and accurate research wanting to uncover the smallest detail 
  • You have amazing work ethics that will help us all work extremely well together 
  • You have the passion to understanding people and to always striving to improve our products and services! 

 

Nice-to-have skills/experiences

  • Payments related SME knowledge in one or more of the following industries – Retail, Healthcare, Hospitality (lodging, restaurant) and Personal Services 
  • Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or Professional Scrum Master (PSM) 
  • Software development experience preferred.