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Network Technician - Entry Level

Spring, Texas | IT
Job ID: 91138
Listed on 6/12/2019

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.


Job Title: Network Technician - Entry Level


Job Description & Responsibilities

  • Provide Level 1 support consistent with Network data and voice support models. 
  • Maintain a working knowledge of: 
    • Network data (Cisco/Juniper routing, switching, WAN/LAN protocols)
    • Voice technologies (Legacy PBX, Cisco, MS Lync)
    • Network Services Internal Processes. 
  • Maintain operations reliability 
    • Plan network changes 
    • Resolve network problems 
    • Participate in review meetings as required to support network implementation activities 
    • Provide recovery and restoration of the network in event of a disaster or major incident 
  • Security and Controls 
    • Comply and contribute to completing Security and Controls process regarding Network data and voice technologies 


Skills, Experiences, Knowledge

  • General network (data and voice) knowledge 
  • General network knowledge (Cisco/Juniper)
  • LAN and WAN network equipment and environments, analysis, routing, and switching
  • OSI Model, TCP/IP, DNS, DHCP
  • Network management and protocol analysis
  • VSAT, Wide Area VLAN, MAN, MPLS/IPVPN technology , QoS features, Wireless LAN technology
  • Voice knowledge; IPT, VoIP technology, Cisco VoIP 
  • Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally 
  • Strong, self-initiative and self-motivated 
  • Flexibility in schedule for working with a global team 
  • Strong problem solving and analytical skills with a diversified skill set 
  • Strong work ethic, interpersonal and team-building orientations 
  • Adaptability to time pressures & changing priorities 
  • Good customer service skills 
  • Process oriented 
  • Networking tools competency - NNM, BMC suits, Loglogic, Netscout


Nice-to-have skills/experiences

  • University degree with emphasis in Computer Information Systems, Information Technology, Network or a closely related field with course work in technology-related subjects (nice to have/not required)
  • Data/Voice certification e.g. CCNA, CCNP, JNCIA, Cisco Voice (nice to have/not required)