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IT Infrastructure Project Manager - Intermediate

Creve Coeur, Missouri | IT
Job ID: 91815
Listed on 7/10/2019

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.


Job Title: IT Infrastructure Project Manager - Intermediate


Job Description & Responsibilities

  • Responsible for continued operation (day to day activities) of all site hardware, software, telecommunications, and associated equipment and products, network maintenance, network infrastructure, telecommunications, software licensing, asset tracking and compliance for assigned sites within a hub 
  • Responsible for facilitating all IT Infrastructure support and delivery for assigned sites across the regional hub. Sites can include corporate, remote, research, commercial or manufacturing 
  • Partner with internal IT and external vendors to facilitate the site transformation needs 
  • Facilitate planning and overseeing delivery of major IT projects for the assigned sites
  • Operational expert in the hub for business and IT transformation, global implementations, facilitate implementation of strategic projects and collaborating with IT and site business units for seamless execution 
  • Maintain regular connect and relationship with the assigned site business leads to ensure seamless site operations 
  • Collect and provide detailed site level information to generate visibility into all IT service costs for the hub (TCO), direct or in-direct, and implement opportunities to streamline and consolidate spend 
  • Enable transfer to managed services vendors for the management of on/off-shore support models; work within established governance models to facilitate engagement, escalations and deliver on projects for the sites 
  • Monitor and co-ordinate in the retirement, upgrades and replacement of end-of-life infrastructure in the region 
  • Drive site asset inventory management capabilities by maximizing re-use of equipment, decommissioning un-usable assets rapidly, and maintaining lowest possible inventory levels while ensuring optimal service levels at the site 
  • Ensure quality IT Helpdesk and Deskside services to the sites using managed services. Implement remediation procedures for any SLA’s for deviation 
  • Co-ordinate implementation of IT Infrastructure projects to support the regional sites, and monitor and maintain service quality internally and externally 
  • Communicate frequently with the site leads to assess needs for the sites, raise visibility of site challenges, plan for key business decisions that create an IT need and provide regular status on progress made 
  • Monitor and track all local IT Infrastructure assets used at the sites, including LAN/WAN, VPN, email, telephony, file servers, databases, firewalls, laptops, and mobile and data devices. 
  • Track all regional site IT Assets. Comply with Procurement, Controllership, and HR policies 
  • Ensure execution of IT policies, standards, recommendations, remediation and procedures for all site IT hardware and software, including: 
    • Lifecycle Management 
    • Information Security 
    • Backups 
    • Disaster Recovery Plans (DRP) 
    • Business Continuity Plans (BCP) 
    • Internal and External IT Audits 
  • Facilitate resolution of critical IT Infrastructure support issues when needed 
  • Prioritize SG&A for sites infrastructure spend in conjunction with the regional hub lead, and if needed, co-ordinate on capital budget for infrastructure spend (LRP planning) 


Skills, Experiences, Knowledge

  • Overall 10+ years in IT in a technical role with 5+ years experience in IT infrastructure 
  • Demonstrate a sense of urgency and work in a high availability environment 
  • Strong collaboration and communication skills 
  • Must be able to effectively manage global vendors and work with local and global IT teams 
  • Experience managing an IT server room and all components contained within a plus 
  • Experience managing IT network service, backups, and firewalls a plus 
  • IT operational experience – i.e. monitoring and escalating issues in a 24x7 environment.
  • Able to lead small, ad-hoc teams including external vendors, physical or remote, to address crisis situations 
  • Experience managing IT projects. Training/certification in project management methodologies, such as PMI or Prince2 is a plus 
  • ITIL Foundation certification 
  • Strong process analysis and design skills required 
  • Strong facilitation and interpersonal skills required 
  • Must be results driven and work well as part of a team 
  • At times extensive travel to remote sites is to be expected