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Technical Writer IV

Chicago, Illinois | IT
Job ID: 94041
Listed on 9/23/2019

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.


Job Title: Technical Writer IV


Job Description & Responsibilities

  • Support, configure, and develop the SharePoint environments
  • Maintain and administer SharePoint services, including search, content hub, user profile and excel services.
  • Develop, configure and maintain document libraries, enterprise lists and site collections.
  • Manage SharePoint end user accounts, permissions and access rights in accordance with best practices regarding privacy and security.
  • Assist in the definition, development, and documentation of business requirements, objectives, deliverable, and specifications on a project-by-project basis in collaboration with users, stakeholders, and customers.
  • Comfortable making Group Policy and Registry changes/implementations and other related security changes as needed.
  • Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with SharePoint framework, sites, and information.
  • Develop and maintain user and technical manuals, brochures, and guidelines.
  • Prepare instruction manuals, journal articles, "frequently asked questions" pages, and other supporting documents to communicate complex and technical information more easily.
  • Develop, gather, and disseminate technical information among customers, designers/architects, and Client leadership.


Skills, Experiences, Knowledge

  • Able to understand complex information and communicate the information to people with diverse professional backgrounds.
  • Expert level experience in MS Word, MS Excel, MS PowerPoint, and other presentation and writing tools.
  • Able to use photographs, drawings, diagrams, animation, and charts that increase users' understanding
  • Able to select/recommend appropriate medium for message or audience, such as manuals or online videos
  • Responsible to standardize content across platforms and media
  • May be responsible for coordinating the display of graphics and the production of the document.