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Program Manager I

Chicago, Illinois | Professional/Business Services
Job ID: 94055
Listed on 9/24/2019

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Job Summary: Program Manager (IT) I


  • Cross Functional Team Coordination
  • Scope outline/Goal Outline
  • Manage Time, Scope & Budget
  • Leader and Driver of getting capabilities off the ground
  • Work closely with Dotcom and Omni-Channel
  • Work closely with all stakeholders to provide updates; strong communication
  • Influence without authority on Project
  • Ability to go broad across multiple teams (program management, and team dependencies, communication), and ability to dive deeper into areas as needed. 
  • Work across multiple teams with different methodologies – dotcom is agile, and some enterprise teams are waterfall.  This role has to set expectations and bridge the gap across teams.
  • Manages day-to-day activity of program/project team
  • Ensures delivery of program(s) and/or project(s) on time, and to quality
  • Ensures communication and alignment between all teams
  • Ensures programs and projects are meeting timelines and deliverables
  • Resolves issues, roadblocks and changes, and escalates to the Director, when appropriate
  • Point of escalation for all teams
  • Develops program roadmap with Director and Product owner
  • Ensures team is following all processes, procedures, and templates used in department or organization
  • Identify and improve any processes or procedures that are outdated or obsolete
  • Create a culture of continuous improvement, change and world class delivery

Required Qualifications:

  • 5-7 Years of Program Management Experience
  • Experience working on IT projects, systems experience in application delivery and management
  • Must be strategic and able to navigate through an ambiguous environment
  • Must have worked in an Ecommerce environment
  • Excellent written and verbal communication skills
  • 2 or more years of experience managing Agile teams
  • Experience with agile and waterfall programs

Preferred Qualifications:

  • Prior IT experience implementing large scale IT development programs or other large program implementation in a dotcom environment
  • 2 or more years of experience gathering business needs and creating into workable outcomes
  • 2 or more years of experience in business process and/or technology implementation
  • Prior experience in working with organizational change management/leadership and process change management.
  • Technical Acumen and familiarity with working in technology. Extremely technical individuals on this team.