Product Manager - III
KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.
Title - Product Manager - III
Manages, develops, and implements product marketing activities to maximize sales of an assigned product line. 7-10 years of experience
An Experience Manager is a Product Manager who balances Business, Technology and Design priorities to deliver brand defining service experiences. One in three Americans use the company, so your work will have meaningful impact at massive scale. Work will span the delivery process, from identifying customer needs, to defining the experiences, to ensuring successful launch and ongoing enhancements. You will lead an integrated team that represents the customer, the business and the development teams. Youll also play a key role in championing user-centered design within the organization and building relationships between key teams to orchestrate best in class experiences. The ideal candidate will be a team player, with excellent communication skills and the ability to work across multiple stakeholder groups in a matrix organization.
Define and socialize experience value propositions based upon customer insights, behavioral data, and business needs to establish and grow the company's New Product Initiative offerings. Align with cross-functional leadership to leverage key learnings and synergies in other areas of the business that could enhance the overall value propositions.
Utilize digital and human touch points such as marketing experiences, web/app and e-mail content, and store merchandising to enhance how consumers learn about, shop for, buy, and receive new Product Initiative related services. Align and coordinate with business units for execution of intended experience.
Generate more value from all user touch points and flows while removing redundant steps and enhancing the customer journey.
Explore and establish new ways of doing business to differentiate New Product Initiatives and grow the business.
Work with business on prioritization and management of all aspects of the experience (product) roadmap through collaboration/input from other team members. Core to the role is clearly articulating the level of effort to enable and lead prioritization.
Provide direction, guidance, and translate business requirements and customer insights for designers, IT, operations, and other key stakeholders. This direction can include performing analysis, defining requirements/user stories, working with teams to develop solutions to meet these requirements, and to test and deliver experiences with the customer in mind.
Serve as a trusted advisor across teams and the business on how an experience does/could manifest throughout the product.
Skills, Experience, Knowledge
5+ years of consumer-facing digital product management experience in a leadership capacity.
8+ years marketing experience, retail and/or other sales experience.
Experience defining and driving the vision of experience programs and/or partnership based programs a plus.
Experience in wireless electronic devices a plus.
A track record of gaining the trust and respect of others so as to build and lead world-class teams in transformational and high growth environments.
BS/BA required; Advanced degree in engineering, design, or business a plus.
History of building next-gen experiences at scale with cutting edge organizations. Strong analytical skills, with ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues.
Comfort managing concurrent projects in a fast-based, results-driven environment with equal enthusiasm for high-level strategic planning and tactical daily execution.
Ability to work out of the Basking Ridge New Jersey and legal authorization to work in the US.