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Project Coordinator II

Richfield, Minnesota | IT
Job ID: 99876
Listed on 6/24/2020

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Location: Richfield


Portfolio Operations Analyst

Business Overview:   
About your department:
Project Description – what are the selling points that would spike a candidate’s interest in this role:

Position Overview:

Responsibilities/Deliverables that the resource will be responsible for:
End User Support and Training
•    Serve as Subject Matter Expert for Project Management and Time Tracking tools (i.e. MSPS, Planview)
•    Manage inquiries via email to provide support for Time Tracking and Project Management tools
•    Enable, train, and support project and program teams to run ad-hoc reporting 
•    End-User training – tools and processes    40%

D&T Portfolio Support Tools
•    Supports TT&P tools - such as MS Project Server, Planview and collaboration tools such as SharePoint, to track and analyze project portfolio, financials, milestones and status. 
•    Updates SOPs and other process documentation
•    Meets SLAs related to User Support
•    Troubleshoot issues related to PWA / SharePoint environment / PCRT Reporting
•    Partner with Support Team to resolve incident, problem, and change tickets    40%
Portfolio/Project Reporting 
•    Support processes used by TT&P Portfolio Support to manage IT investments 
•    Resolve issues with complex systems, which connect with multiple other systems (i.e Beeline, Oracle)
•    Support operating rhythms, metric gathering and reporting    10%
Process Improvement
•    Makes recommendations for and supports ongoing improvements to Portfolio Operations approach, processes and tools. 
•    Identifies areas to address to improve efficiency and effectiveness of Portfolio Operations    10%

Skills Overview:
What are the MUST have skills that you are looking for in a candidate?
High School Diploma
2 + years’ experience working primarily in a project environment (Business Analyst, Implementation Analyst, Project Coordinator, Project Manager, etc.)
2+ years’ General business experience
Ability to follow processes
Strong customer support experience
Bachelor’s Degree
2+ years of previous experience working in a Program/Portfolio Management 
Proficient in MS Project Server and SharePoint/and or other collaboration tools
Proficient in Excel
What are the technologies and the depth of the technologies that a candidate must have in order to be successful in this role?
MS Office
MS Project Server (PPM)
Experience with tool administration

What are the soft skills that you feel candidate’s must-have in order to be successful in this role?
•    Requires strong business acumen, strategic outlook and a focus on complex project delivery.
•     Strong self-starter, able to work independently in a complex, matrix environment.
•    Requires a structured, process-oriented problem-solving mentality.
•    Strong communication/inter-personal skills. Able to the support operations and influence the development of cross-functional Program behaviors and Project Management tools.
•    Great attitude with the ability to work in a fast-paced project environment
Please provide three industries that would produce fitting candidates:
Retail, Software Development, Consulting