Customer Service Rep
KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.
New Albany, OH 43054
About the Job:
- Under general direction, performs confidential and administrative assignments for team.
- Within established guidelines, makes independent decisions regarding planning, organizing and scheduling of the incumbent's own work.
- Assists in the receipt, verification and storage of test cards.
- Could be asked to complete basic report balancing, updating excel documents, or copying of documents.
- May be required to assist in responding to written inquiries.
- Sends outgoing mail using appropriate mail service.
- Maintains and sorts all file correspondence and other documents in filing system.
- Operates computer software packages, fax machines and photocopiers to complete assignments.
- Updates manuals, team learnings portfolio, reports and spreadsheets.
- Arranges meetings and schedules appointments.
- May take notes during meetings and produce minutes.
Mandatory: Basic Excel experience
Ideal Candidate: Has worked in customer service environment