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Customer Service Rep

New Albany, OH | Customer Service/Support
Job ID: 99899
Listed on 6/25/2020


KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

New Albany, OH 43054


About the Job:

  • Under general direction, performs confidential and administrative assignments for team.
  • Within established guidelines, makes independent decisions regarding planning, organizing and scheduling of the incumbent's own work.

Essential Functions:

  • Assists in the receipt, verification and storage of test cards.
  • Could be asked to complete basic report balancing, updating excel documents, or copying of documents.
  • May be required to assist in responding to written inquiries.
  • Sends outgoing mail using appropriate mail service.
  • Maintains and sorts all file correspondence and other documents in filing system. 
  • Operates computer software packages, fax machines and photocopiers to complete assignments.
  • Updates manuals, team learnings portfolio, reports and spreadsheets.
  • Arranges meetings and schedules appointments.
  • May take notes during meetings and produce minutes.

Mandatory: Basic Excel experience
Ideal Candidate: Has worked in customer service environment